Medipass Claims & Payments

Process online healthcare claims and payments with ease

  • Claims
  • Payments
  • Medicare
  • DVA
  • icare
  • Administrative tools
  • General Practice & Specialists
  • Speech Therapists
  • Mental Health Providers
  • Manual Therapists


The Medipass Coviu app allows healthcare providers to easily determine patient eligibility, raise insurance claims and process patient card payments entirely online from the Coviu platform. This includes the ability to:

• Check Medicare, DVA and icare account details and eligibility
• Lodge Medicare bulk bill and patient claims at point of service delivery
• Claim DVA, icare and other supported insurer benefits at point of service delivery
• Process patient payment cards instantly by online card entry or SMS request

As additional insurers and payment options are added to Medipass, we will extend those funders to the invoicing options page.

How it works

1) Sign up to Medipass and enable funding options applicable for your business.

2) Connect your Medipass account to Coviu by installing the Medipass app, then entering your Medipass API Key in the configuration page. For details, see Enabling Medipass on Coviu.

3) From Coviu, when in a client session, click on the Medipass logo above the video windows. You will see the option to create an invoice for your client.

4) To check patient eligibility for an insurer, click create invoice for the applicable insurer, complete applicable provider and patient account details, then click verify details.

5) Click ‘invoice’ to create a new invoice, pre-populated with client details from the Coviu session.

• For card payments, enter debit/credit card details in the manual entry screen or request a payment remotely by SMS request.
• For insurance claims and eligibility checks, click on the applicable funder and enter account and service details as appropriate.

6) Completed and outstanding payments/insurance claims can be tracked via the Medipass portal. This includes remittance reports to reconcile payments to your nominated bank account. Approved invoices are generally paid the next business day.

Our Australian support team are here to help you and available via live chat.

About Medipass

We make it easy for healthcare professionals to get paid by anyone, from anywhere, quickly. Process Medicare, DVA, Private Health Insurance, icare and patient card payments online instantly.

Learn more

1) Signing up to Medipass
2) Getting started with Medipass Card Payments
3) Enabling Medicare and DVA
4) How to find your API key
5) How to enable Medipass Payments in Coviu
6) Contact support


Have a product improvement suggestion or change request? Let us know via live chat or send a note to

Security, privacy and user terms policies