Customer Connect

Connect with your customers using a branded customer portal

Coviu
  • customer connect

Customer Connect enables an extensible and branded customer portal for your Coviu account that can be accessed by your customers for accessing your consultation rooms and providers.

Here's what you get:

Customisable customer portal

When Customer Connect is enabled, a public-facing customer portal will be available at https://.coviu.com/app. This portal forms an entry point for your customers into accessing the calls and services offered by your account, and can be customized using some simple theming options to reflect your company brand.

Connect to a provider feature

You can allow members of the public to call into your account rooms using this feature. You can configure what rooms are available (for instance, making a 'Reception' room public while keeping your practioner rooms private), or hide your available rooms using access controls.

Extendible

The Customer Connect portal forms the basis of other add-ons - such as Appointment Bookings - allowing the portal to be customised to meet any requirement you might have.

If you're looking to learn more about what is possible, contact us to discuss your requirements.

Mobile app capable

If you're looking to deploy your own custom branded application, the customer connect portal is the ideal starting point.

Interested in deploying a mobile application? Contact us to learn more.