With the Appointment Bookings add-on, you can allow your customers to book consultations directly into your appointment management system from your Coviu customer connect portal.
a) The 'Make a booking' and 'Retrieve a booking' options are added to your Coviu customer portal allowing your customers to be able to make and manage a booking from any internet capable device.
b) When making a booking, customers are able to view your available services, pick an available appointment day and time, and select a practioner for their appointment. This appointment information is drawn directly from your appointment management system (or practice management system), so it ensures your availability.
c) Upon creating a booking, the appointment details are added to your appointment management system, along with the link you'll use to access the appointment, so you can keep your normal business workflow. The customer receives a confirmation email with instructions on how to access the appointment - which is done simply by clicking the link included in the email.
d) Once an booking is made, customers can manage their booking using the 'Retrieve a booking' option in your Coviu customer portal.
Appointment bookings currently supports the following appointment/practice management systems:
Acuity Scheduling (requires an Acuity Powerhouse subscription)
Don't see your management system? Contact us to talk about an integration
In order to use this add-on, you must activate the Customer Connect add-on